Reporting a concern
Email bodylogic.admin@gmail.com with the order number, product, strength, lot when available, photos or documents, and a factual description of the concern.
Product & documentation support
Quality Concern Policy
Clear information about Body Logic website use, research orders, support, and customer responsibilities.
Review process
Body Logic reviews the submitted information against the order and available supplier documentation. Customers should preserve the product, label, packaging, and supporting records while the concern is reviewed.
Resolution
The available resolution depends on the facts of the case and may include additional documentation, replacement, credit, refund, or other appropriate action.
Safety communications
If Body Logic receives information requiring customer notification about a specific product or lot, affected order records may be used to communicate next steps.
Last updated August 15, 2026 · Questions: bodylogic.admin@gmail.com